Marlo Furniture: Comprehensive Buying Guide and Reviews

Last updated on June 10, 2024

You’ll want to read on because Marlo Furniture offers unique pieces that seamlessly blend comfort, quality, and style into every home setting.

Embarking on the quest for the perfect piece of furniture often leads to the discovery of treasures that turn a house into a home. Marlo Furniture, a household name with a rich heritage, presents a haven for furniture enthusiasts seeking to furnish any room with style and comfort.

Their commitment to exceptional customer service ensures a seamless shopping experience, backed by a team ready to enlighten you with their expertise. With weekly deals sweetening the offer, crafting an inviting space becomes an affordable luxury.

Whether yearning for the plush embrace of a velvet sofa, the earth-friendly allure of sustainable materials, or the clever adaptability of multifunctional furniture, you’ll find your desires met. Prepare to be guided through the world of Marlo Furniture where quality, variety, and value reside.

Key takeaways:

  • Marlo Furniture has a long history and solid reputation.
  • They offer a wide range of furniture for every room.
  • Customer service is a top priority, with knowledgeable staff and responsive support.
  • Weekly deals provide budget-friendly options for shoppers.
  • Trending furniture pieces include velvet sofas, sustainable materials, and multifunctional furniture.

Table of Contents

History of Marlo Furniture

history of marlo furniture

Marlo Furniture traces its roots back to the post-World War II era, flourishing since its inception in 1955. The brainchild of two ambitious brothers, Marlo Furniture began as a single store in downtown Washington D.C., growing through a commitment to providing quality furniture at competitive prices.

Expansion was inevitable, leading to a variety of showroom locations throughout Maryland and Virginia. With decades of service under its belt, the brand has built a solid reputation for delivering stylish and durable home furnishings while maintaining a family-oriented approach—a testament to its long-standing tradition of trust and customer satisfaction.

Core Values of Marlo Furniture

core values of marlo furniture

At the heart of their operation lies a commitment to customer satisfaction, ensuring that each visitor receives attentive service and quality products.

With sustainability in mind, they strive to offer eco-friendly furniture options, aligning with modern environmental concerns.

Moreover, integrity is at the forefront of every transaction, reflected in honest pricing and transparent policies.

Innovation also plays a crucial role, as they continuously adopt the latest design trends to cater to diverse tastes.

Lastly, community involvement is paramount, evidenced by their participation in local events and initiatives.

These principles shape the Marlo Furniture experience, creating a trustworthy and forward-thinking brand.

Types of Furniture Offered

types of furniture offered

Marlo Furniture houses an extensive selection designed to accommodate every room in a home or office. The range includes:

  • Living Room Seating: Sofas, loveseats, sectionals, and recliners in various fabrics and leathers.
  • Bedroom Furniture: A variety of beds, nightstands, dressers, and armoires for a complete bedroom setup.
  • Dining Room Sets: From intimate tables for two to expansive sets for large family gatherings.
  • Office Furniture: Desks, chairs, bookcases, and filing cabinets to create a productive workspace.
  • Mattresses: A spectrum of comfort levels from top brands to ensure a good night’s sleep.
  • Accents: Rugs, lamps, wall art, and accent pillows to add personal touches to any space.

These offerings are matched with selections for children’s rooms, entertainment centers, and outdoor furniture to meet diverse tastes and functionalities.

Marlo Furniture Customer Service Philosophy

marlo furniture customer service philosophy

At the core of their operations, Marlo Furniture prioritizes customer satisfaction by delivering attentive, personalized service. They understand that purchasing furniture is a significant commitment and strive to ensure that each customer feels supported throughout the process.

  • Informed Staff: Trained associates are equipped with extensive product knowledge to answer any questions and guide customers through their selection.
  • Responsive Support: A responsive customer service team is available to handle inquiries, address concerns, and resolve any issues promptly.
  • Post-Purchase Care: Commitment to service extends beyond the sale, with aftercare support to assist with delivery, setup, and any warranty claims.
  • Feedback Loop: An active feedback system enables customer opinions to influence future improvements and offerings.

Marlo Furniture recognizes that excellence in customer service is not just about resolving problems but creating a positive, memorable shopping experience.

Weekly Deals On Furniture

Capitalizing on weekly deals offers shoppers the opportunity to refresh their homes while staying budget-conscious. These deals typically feature a rotating selection of items, ensuring variety and catering to different tastes each week.

  • Monitor updates: Regularly checking the website or subscribing to email alerts keeps you informed of the latest discounts.
  • Compare prices: Take note of the regular prices and compare them with the deals to gauge the savings.
  • Limited stock: Some discounted items may be in limited quantities, so acting promptly when you find a piece you love is key.
  • Seasonal trends: Watch for deals that correlate with seasonal changes, as these can offer excellent value on timely items.
  • Mix and match: Use weekly deals to mix discounted items with full-priced ones for a cost-effective yet cohesive interior design strategy.

Embracing the latest in interior design, these pieces exemplify what’s currently capturing the attention of homeowners:

  • Velvet Sofas: Offering a luxurious feel and rich texture, velvet sofas in jewel tones like emerald and sapphire add a bold statement to living spaces.
  • Sustainable Materials: Eco-conscious consumers are drawn to items crafted from sustainable materials such as reclaimed wood and bamboo, reflecting a commitment to environmental responsibility.
  • Mid-Century Modern Reinterpretations: Classic clean lines and organic curves of mid-century modern furniture are revisited, blending timeless aesthetics with contemporary comfort.
  • Multifunctional Furniture: With the rise of smaller living spaces, furniture that can serve multiple purposes, such as ottomans with storage or sleeper sofas, are increasingly popular.
  • Geometric Patterns: From area rugs to accent chairs, geometric patterns lend a dynamic and modern look, infusing rooms with a fresh and trendy vibe.
  • Smart Home-Compatible Furnishings: Tech-integrated furniture, including pieces with built-in charging stations and voice-activated functionalities, aligns with the connected lifestyle of many consumers today.

These styles reflect the pulse of modern-day living, offering a snapshot of what’s en vogue for refreshing and personalizing any home.

Review Highlights and Customer Testimonials

Customer testimonials are a testament to a company’s reputation and service quality. Real shoppers who’ve invested in Marlo Furniture often share their satisfaction with the durability and design of their purchases. Positive reviews frequently highlight the knowledgeable staff who assist in selecting the right pieces to match diverse lifestyles and decor themes. Many customers appreciate the balance of quality and affordability, pointing out that they feel they’ve received value for their money.

Conversely, negative feedback can offer insight into areas for improvement. Some customers may note longer-than-expected delivery times or communication gaps. Smart shoppers use these reviews to gauge not only the products but also the efficiency of the customer service they can expect to receive.

The collective voice of customer experiences serves as a crucial guide for new buyers and an invaluable feedback loop for the company to maintain high standards and customer satisfaction.

Store Locations & Hours

Marlo Furniture operates across various key locations, ensuring accessibility for a wide customer base. Their main showrooms are typically open seven days a week, with hours ranging from 10 AM to 9 PM on weekdays and Saturdays, and 11 AM to 6 PM on Sundays. However, hours of operation can differ slightly by location.

To ensure the most efficient visit, customers are encouraged to check the specific hours for their local store online or by calling ahead. This approach saves time and guarantees that the trip aligns with the store’s schedule. Additionally, convenient parking and location maps are available on their website, assisting customers in planning their visit to the showroom of their choice.

For individualized attention, appointments can also be scheduled with design consultants who can dedicate their efforts to a customer’s unique decorating needs during their visit.

Showroom Amenities

Visitors to Marlo Furniture Showrooms can expect a suite of amenities aimed at enhancing the shopping experience. Ample parking ensures convenience from the moment of arrival. Inside, the showrooms are climate-controlled, providing a comfortable environment for browsing, no matter the season.

Many locations feature an in-store cafe or complimentary refreshments, allowing customers to shop without the interruption of hunger or thirst. Children’s play areas cater to young families, giving kids a chance to stay entertained while parents focus on selecting the perfect pieces for their home.

Additionally, design consultants are on hand to offer personalized advice, aiding customers in making informed decisions. These thoughtful touches reflect the company’s dedication to a customer-first approach in the retail environment.

Community Interaction and Queries

Active engagement with the community sets Marlo Furniture apart. Through local events, sponsorship, and outreach, the brand plays a pivotal role in nurturing its relationship with patrons.

Customer queries aren’t just answered; they’re welcomed as opportunities to connect and improve. Whether it’s a direct inquiry about product details, delivery schedules, or after-sale support, the response is prompt and informative.

Social media platforms serve as a contemporary agora where dialogue flourishes—customers share experiences, offer feedback, and participate in discussions that shape future offerings.

Moreover, regular surveys invite honest evaluations of service and merchandise, solidifying trust through transparency and attention to detail. This dynamic interaction underscores the company’s commitment to not just selling furniture but fostering a community around it.

Shopping Experience At Marlo Furniture

Navigating the aisles of Marlo Furniture, customers are enveloped in an atmosphere of variety and quality. The spacious showrooms enable a leisurely browsing experience, where each furniture piece can be viewed and assessed from multiple angles. Knowledgeable staff members are always within reach, ready to answer questions or offer design advice without pressure, ensuring decision-making is comfortable and informed.

The visual displays in the store are thoughtfully curated to inspire ideas for home decor, showcasing furniture in practical setups that resemble real-life rooms. For those seeking a more hands-on approach, there’s the possibility to touch, feel, and test the comfort of the furnishings.

Emphasizing convenience, the store also provides detailed product information and pricing clearly on each item. This transparency aids in swift comparison and aids shoppers in aligning selections with their budget and style preferences.

Digital assistance enhances the in-store experience further; through touch-screen kiosks, customers can effortlessly search inventory, check product variations, and gather additional details on furniture they are interested in. This integration of technology streamlines the shopping experience, marrying the tangible benefits of in-person shopping with the ease of online research.

Financing Options: About Sezzle

Sezzle offers a buy-now-pay-later service. When you shop with Marlo Furniture, you can take advantage of this option. Here’s how it works:

  • Breaks down your purchase into four smaller, interest-free payments.
  • The initial payment is due at the time of purchase, followed by three subsequent payments every two weeks.
  • Approval is instant and does not impact your credit score.
  • Provides flexibility and convenience for larger purchases.
  • Easy sign-up during the checkout process.
  • Transparency with no hidden fees if payments are made on time.

This financing alternative ensures that your dream furniture can fit comfortably into your budget, allowing for immediate enjoyment without the upfront financial burden.

Additional Information On Marlo Furniture

Marlo Furniture also stands out for its commitment to the environment, incorporating eco-friendly practices into its operations. The company uses sustainable materials and strives to minimize waste in its manufacturing processes.

For customers seeking customized pieces, the option to tailor select furniture to personal tastes and home décor is available. This service allows you to choose from various fabrics, finishes, and styles, ensuring your furniture is unique to your space.

If you’re moving or redecorating, Marlo Furniture provides a design consultation service that could help you make the best choices for your living environment. The seasoned design experts will guide you through layout planning, color coordination, and style selection to create harmonious spaces.

Lastly, keep an eye out for Marlo Furniture’s involvement in community programs and events. The company often participates in local activities, supporting charities and organizations, which reflects its dedication to giving back to the community.


Who bought Marlo furniture?

Marlo Furniture was purchased by Regency Furniture.

What are the key elements that distinguish Marlo furniture from other furniture brands?

Marlo Furniture sets itself apart from other brands through its unique blend of comfort, durability, craftsmanship, and customizability options for customers.

How has the change in ownership impacted the quality of Marlo furniture?

The change in ownership has not negatively affected Marlo Furniture quality, ensuring its long-standing reputation for delivering high-quality, durable pieces continues unabated.

What types of materials are typically used in the production of Marlo furniture pieces?

Marlo furniture pieces are typically crafted from materials such as solid wood, metal, faux leather, and high-density foam.

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